Terms of Service

The Wellness Co.

Effective Date: October 8, 2026

Welcome to The Wellness Co.! We are committed to providing quality hair care, personal care, and wellness products that support your journey toward healthier living.

These Terms of Service govern your use of our website, www.theewellnessco.com, and your purchase of products from The Wellness Co.

By accessing our website or purchasing our products, you agree to these Terms of Service. Please read them carefully.

1. General Conditions

By using our website, you confirm that you are at least the age of majority in your state or jurisdiction, or that you have obtained the necessary consent from a parent or legal guardian.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, inaccurate information, product unavailability, or violations of these Terms.

You agree not to use our website or products for unlawful or unauthorized purposes.

2. Products and Services

The Wellness Co. offers hair care, scalp care, personal care, and wellness products, including our Crown Restore™ collection.

We strive to provide accurate product descriptions, ingredient information, images, and usage instructions.

However, product appearance, packaging, color, and texture may vary slightly due to manufacturing processes, natural ingredients, or differences in electronic displays.

We reserve the right to modify, discontinue, or limit the availability of products without prior notice.

3. Product Use and Individual Results

Our products are intended for their labeled cosmetic or personal care purposes and should be used according to the provided instructions.

Individual experiences and results may vary depending on factors such as hair type, scalp condition, lifestyle, product usage, and personal sensitivities.

The Wellness Co. does not guarantee specific results, including hair growth, increased hair density, or reversal of hair loss.

Customer testimonials and before-and-after photographs represent individual experiences and should not be interpreted as guarantees of similar results.

We recommend reviewing all product ingredients before use and performing a patch test when appropriate.

Discontinue use if irritation or an adverse reaction occurs. Seek medical advice when necessary.

4. Health and Wellness Disclaimer

Information provided on our website, social media platforms, product packaging, and educational materials is intended for general informational and educational purposes.

Our products and educational content are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Nothing on our website should be considered a substitute for professional medical advice, diagnosis, or treatment.

Customers experiencing significant hair loss, scalp inflammation, allergic reactions, or other medical concerns should consult a qualified healthcare professional.

5. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change product prices, promotional offers, and discounts without prior notice.

Payment must be successfully processed before an order is fulfilled.

Applicable taxes and shipping charges will be displayed during checkout.

We reserve the right to correct pricing errors and cancel affected orders, subject to applicable law. If payment has already been collected for a canceled order, a refund will be issued.

6. Orders and Order Acceptance

After placing an order, you may receive an email confirming that your order has been submitted.

An order confirmation does not guarantee acceptance or fulfillment.

We reserve the right to cancel or limit orders due to product availability, suspected fraudulent activity, pricing errors, or other legitimate business reasons.

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

7. Shipping and Delivery

Orders are processed and shipped according to our published Shipping Policy.

Shipping times are estimates and may vary due to carrier delays, weather conditions, holidays, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

For additional details, please review our Shipping Policy available on our website.

8. Returns, Refunds, and Exchanges

Due to the personal care nature of our products, certain items may not be eligible for return once opened or used, subject to applicable consumer protection laws.

Refunds, exchanges, and replacement requests are governed by our published Refund and Return Policy.

Customers who receive incorrect, defective, or damaged merchandise should contact us promptly at support@thewellnessco.com.

9. Intellectual Property

All website content, including product names, branding, logos, graphics, photographs, written descriptions, and other original materials, is owned by The Wellness Co. or used with appropriate authorization.

The Wellness Co. and Crown Restore™ names and associated branding may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission, except as permitted by law.

10. Customer Reviews and Testimonials

Customers may voluntarily submit product reviews, testimonials, photographs, or other feedback.

By submitting content for publication, you represent that you have the right to share it and grant The Wellness Co. a nonexclusive, royalty-free license to display, reproduce, and use that content for website, promotional, and marketing purposes, subject to applicable law and any separately agreed permissions.

We reserve the right to moderate or remove content that is unlawful, fraudulent, abusive, or otherwise violates these Terms.

We do not guarantee that every customer will experience results similar to those described in testimonials.

11. Website Accuracy and Availability

We strive to keep our website accurate, secure, and accessible.

However, we do not guarantee that our website will operate without interruption, technical errors, or temporary service disruptions.

We may update product information, website features, or content as needed.

12. Third-Party Services

Our online store may use third-party services, including Shopify, payment processors, shipping providers, and other technology platforms.

These services may be governed by their own terms, policies, and privacy practices.

The Wellness Co. is not responsible for the independent practices of third-party websites or services outside our control.

13. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our website is handled according to our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy for information about how we collect, use, store, and share personal information.

14. Limitation of Liability

To the fullest extent permitted by applicable law, The Wellness Co. shall not be liable for indirect, incidental, special, or consequential damages arising from use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify The Wellness Co. against third-party claims arising from your unlawful use of our website or your material violation of these Terms.

This provision does not limit any nonwaivable consumer rights.

16. Governing Law

These Terms of Service shall be governed by the applicable laws of the State of Louisiana and the United States, without overriding mandatory consumer protections that may apply in other jurisdictions.

17. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service periodically.

Changes will be posted on this page with an updated effective date.

Your continued use of our website after updated Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.

18. Contact Information

If you have questions about these Terms of Service, please contact us.

The Wellness Co.
Website: www.theewellnessco.com
Email: support@theewellnessco.com
Location: Louisiana, United States

The Wellness Co.
Restore. Renew. Reclaim.

A place where healing is more than a product—it's a journey.